(Solved) Fitbit Versa won't turn on - 100% Working

fitbit versa won't turn on (solution)

If you’re a Fitbit Versa user, you might have faced this problem that your Fitbit Versa suddenly turned off without any reason.

Right? That’s why you’re here, looking for a fix to this problem.

If your Fitbit Versa won’t turn on, you can try these 7 fresh methods and I’m sure one of these will definitely solve your problem.

How to fix Fitbit Versa not turning of issue:

Fitbit Versa is a very popular fitness tracker among people all over the world. It’s popular because it’s one of the best fitness trackers that are available in the market at this price range.

It helps you to keep track of your heart rate, blood pressure and provide other tracking features so that you can keep, overview and analyze your health easily.

But, it’s an electronic gadget and like every electronic gadget, problems can occur anytime… you never know.

So, here are some of the tested fixes,

Method 1: Charge your Fitbit Versa

connect fitbit versa to charger

If you’ve just opened it from the box, it cannot be turned on just because it doesn’t have enough battery life.

Or maybe, you have kept some of its sensors turned on for a long time by mistake and it took all your battery power.

Just try charging.

Analyze if it’s charging or not. If it’s charging, then you can be sure that the charging mechanism of your Fitbit Versa is working accurately.

Keep on charging for a long time. Maybe for 2-3 hours.

Or, you can charge it overnight.

Fitbit Versa has a lithium-polymer battery. The battery has the power to stay on for at least 4 days with just a single charge.

So that, it also takes time to fully charge.

After charging try booting your Fitbit Versa. If it’s now turning on, that means it’s perfectly fine.

Now analyze how your battery performs. If it’s lasting for 3-4 days with regular use, don’t worry. But, if it lasts less than 1 day that means, you just have to replace your Fitbit Versa battery.

And if your Versa not even charging when you connect it to the charger, try applying the next method.

Method 2: Check the Charger

change fitbit versa charger

It can be possible that your Fitbit Versa’s charger just expired. The reason is simple, it’s an electronics device and you never know… you know that.

If you’re looking for a fix to your Fitbit Versa that won’t turn on or charge, try replacing the charger.

You can buy a brand new charger from your favourite local/online store or you can order from Fitbit’s official website.

Before buying a new charger, check which part of the charger isn’t working.

If you’re in the warranty period, you can visit the nearest Fitbit service centre or you can visit any electronics repairing shop near your place (only if your warranty period is over).

Method 3: Try Rebooting your Versa

reboot your fitbit versa

A simple restart sometimes fixes the major bugs of the software. Fitbit Versa is kind of a mini-computer.

So just like any other computer, Fitbit Versa might also have some bugs in its source code.

It can be possible that a simple bug is preventing you to turn on your Versa accurately.

Perform a quick restart and notice what happened.

  1. Press and hold the back button & bottom button altogether until you see the Fitbit logo on your Versa’s screen. (For Fitbit Lite Edition, press and hold the back button for 10 seconds.)
  2. Release the buttons.
  3. Notice if it’s turning on or not. If not, repeat the same process a few times.

If still, it’s unable to turn on, move on to the next method.

Method 4: Reset Software to Factory Defaults

fitbit versa factory reset

After applying all the previous methods if you’re still unsuccessful to turn on your Fitbit Versa, the only option to try is to reset your Versa.

Resetting your Versa to factory defaults can solve all the bugs that developed inside after you’re started using it.

Factory reset usually means wiping all your data.

Disclaimer: There’s no way to backup your data from Fitbit Versa. If your Versa was connected and synced with your Fitbit account, all the data will be backed up on the cloud. Otherwise, all your data will be deleted.

Steps to reset Fitbit Versa to factory defaults:

  1. Press and hold all the 3 buttons (top, left & bottom) for about 15 seconds until it performs the 2-buttons reboot after about 10 seconds.
  2. When the Fitbit logo comes and then goes, release the bottom-right button while continue holding the left & top-right buttons until you get a vibration from your Versa. If you get the vibration, that means your factory reset is processed.
  3. Now after reset your Fitbit Versa can take several minutes to boot up again. When it boots up, you can see the Fitbit logo on the screen and it will then ask you to go to the Fitbit setup page.
  4. If you were unable to press, hold and release the buttons in time, just do not perform any task and your Versa will boot up with our performing factory reset.

This can definitely solve any software issue that is preventing your Versa from turning on naturally.

If you’re still getting errors while turning on & your Fitbit Versa won’t turn on, maybe it’s a fault of the hardware.

Method 5: Replace the Battery

replace fitbit versa battery

If you’re using your Versa for a very long time excessively, it’s no doubt that there’s no juice left in the battery.

Changing or replacing the battery maybe fix all the issues you’re facing.

Head over to your nearest Fitbit service centre to replace your Fitbit’s battery.

Do not try to perform anything by yourself. Maybe, your battery is perfectly fine and the issue is happening with the hardware.

In that case, if you replace the battery yourself, it will waste your money.

Method 6: Search on Fitbit Community

fitbit community for fitbit related help

The Fitbit Community is full of various problems and solutions according to different Fitbit smartwatches.

Maybe the problem you’re facing is already solved at the community forum.

Checking at the community will help you to get different solutions from different Fitbit users that you can perform as well.

You can also add your problem to the list if you won’t get any solutions for the issue you’re looking for.

Method 7: Connect to Fitbit Support

fitbit customer support center

At this point, there is no other option left than to asking the Fitbit support center for information and help.

If it’s a software issue that has been discovered recently by the developers, they will give you the latest software updates and patches to the particular issue.

They will guide you for the exact issue you’re facing with your Fitbit smartwatch.


So these are the 7 methods you can try if your Fitbit Versa won’t able to turn on correctly.

These are all the methods that a normal user should perform.

I will not recommend you to perform any advanced method because it can make your Fitbit Versa turned off forever.

I repeat, do not do anything without proper guidance.

If you find this article useful, bookmark or share it with your that friend who wons a Versa or is willing to buy one.

Lastly, if you have any more queries, feel free to ask us on Facebook and Twitter.

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